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FAQ

Frequently Asked Questions

 

Q. What are you open hours?

We are open Monday to Friday.
8:30am to 6:00pm, Monday, Wednesday and Friday.
8:30am to 8:00pm, Tuesday and Thursday.

Q. What can I expect during my initial consultation with Dr Kim?

During your appointment Dr Kim will assess your lower limb complaint. This will be done with the use of her diagnostic ultrasound as well as checking your posture and form in a standing and active pose.
Dr Kim will then prescribe a treatment course to best resolve your issue and get you back on your feet as quickly as possible.

Q. Do you accept Afterpay as form of payment?

Yes we do. We can also help you set it up on your phone if need be.

Q. Can I claim with my private health fund?

Yes, you can. All clinicians in our clinic accept private health fund cards. We advise you to double-check if you have the required coverage for your desired service.
If you have the correct coverage, private health insurance claims can be performed directly through the HICAPS terminal available in our clinic. Another option is through your insurer’s online system.

Q. What private health cards do you accept?

We accept all health fund cards.

 

 

Q. Do I need a referral from my GP to see you?

No. GP’s referral are not required to see any of our clinicians in our clinic.

Q. Do you do bulk billing?

No. We do accept GP Treatment Plans, which can help cover some of the cost of your consultation. They must be made out to “Foot & Ankle Experts Health Clinic” at Shop 2, 2 Harbour RD Hamilton 4007.

Q. How much coverage will my GP Treatment plan give to my consultation fee?

Your GP Treatment Plan will cover $56 from the total amount of your appointment fee. The rest will be paid out of pocket.

Q.  Can I get surgery done during my initial appointment?

Yes. Dr Kim has extensive experience with a range of different ingrown toenails and wart types.

Q.  How can I best prepare for my ingrown toenail surgery?

Oral antibiotics aren’t essential, but they will ensure that you avoid getting an infection. Please see your GP for a script before your appointment.

Q.  I am currently on oral antibiotics, can I still have surgery?

Yes you can.